He came in with the parts, very well prepared, knew exactly what was wrong and had it done in a jiffy. What is so professional about all of your Technicians, is that when they are here, they are working on our problem, and only our problem! It is very appreciated!
Customer service is the number one reason why we decided to stick with Advanced Business Methods. It honestly cannot be beat from ordering supplies to service calls. It's fantastic and I wish more companies would follow suit.
Wonderful technician to work with. Very knowledgeable. Explained everything well & provided examples. He did all he could. Our machine is OLD.
All the technicians that we have worked with have been wonderful. Very friendly and helpful.
Kirk is always extremely helpful and tries to get here to fix my problem as soon as he can.
Excellent customer service!!
I was so surprised to see him the next day I thought it would be a few days before he would make it. I am very happy with your company if I ever need ink I always receive it the next day. Or if we need a service call they are up here the next day. Thank you, Thank you!!!!!!
Eric Thompson is a great service technician! He is always so prompt and explains what the problem is and how he fixed it. The part was on hand and he brought it over that same day which helped since I was working on a big project the next day.
Very quick service on a holiday weekend. Was pleasantly surprised that he came to repair on a Friday during the holiday weekend.
We love Mark! He is very personable and efficient! Thank you.